Senior living residents, families, and staff are staying connected and informed through COVID-19 with the use of K4Community Hotline.
By: Kimberly Marselas
June 24, 2020
It initially launched in March, and 20 K4Connect senior living communities have activated hotlines using them to make an average of 280 calls per day. The hotline has proven a straightforward way to communicate about quarantine protocols, visitation policies, and daily routines such as dining changes or socially-distanced activities. It can also limit caregiver stress by reducing abnormally high numbers of incoming and outgoing calls.