3 Keys to a Successful Tech Deployment

3 Keys to a Successful Tech Deployment

By Mike Althoff, Director of Customer and Member Success, K4Connect – Imagine that today is your daughter’s 16th birthday.  Up to this point, you’ve never said anything to her about driving — she’s never asked (and frankly, never learned) how to drive. ...
Inside K4: The Life of an Intern

Inside K4: The Life of an Intern

By Julie Terry, Sr. Marketing Manager, K4Connect – This summer we were excited to welcome a team of accomplished interns to work alongside us at the K4Connect offices in Raleigh. With positions available across all our teams, an internship with the company is a...
Increasing Communication Across a Large-Scale CCRC

Increasing Communication Across a Large-Scale CCRC

A case study with Masonic Villages at Elizabethtown and K4Community Masonic Villages of Pennsylvania is a world-class retirement living operator dedicated to providing an amenity-rich environment for residents to “enjoy life their way.” With over 145 years in service,...
Closing the Engineering Chasm

Closing the Engineering Chasm

By Shannon Smith, Director of Engineering Operations & Quality, K4Connect – No matter what part of the product development spectrum you work on, the focus should always be on the people you’re ultimately creating for. In the end, it is the user that benefits from...
People Not Bots – The Key to Customer Success

People Not Bots – The Key to Customer Success

By Mike Althoff, Director of Customer and Member Success, K4Connect – In my previous blog post I discussed how the Customer and Member Success Team is vital to the overall success of K4Connect. Rather than simply walking customers through a script, K4Connect Advocates...
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