Alexa Smart Properties simplifies deploying and managing Alexa-enabled devices at scale, and allows properties to easily customize their customer experience.
SEATTLE–Oct. 25, 2021– (NASDAQ:AMZN)— Today, Amazon announced two new solutions as part of Alexa Smart Properties that will enable senior living and healthcare providers to integrate Alexa into their properties and empower residents and patients to stay connected, informed and entertained, just by asking Alexa. Designed specifically for the needs of senior living communities and healthcare facilities, Alexa Smart Properties simplifies deploying and managing Alexa-enabled devices at scale, helping properties offer customized Alexa experiences for residents and patients, and increase care team productivity and operational efficiency.
Empowering Connection in Senior Living Communities
Alexa Smart Properties enables senior living residents to keep in touch with their loved ones, connect with their community, access community news, and more, using the Amazon Echo device in their room. Family members and friends outside the property get peace of mind knowing they can easily get in touch with residents through Alexa calling.
Administrators can offer access to tens of thousands of Alexa skills, and tailor resident experiences by customizing community information like activity schedules and meal menus. Care team members can communicate more efficiently with residents using Alexa communication features, which enable them to make announcements, voice and video calls, or send direct audio messages to other Alexa-enabled devices throughout the community. Alexa can also help communities streamline activities like check-ins, field requests for maintenance, and administrative tasks—enabling associates to save time and increase productivity. Senior living communities like Atria and Eskaton will integrate with Alexa Smart Properties at select locations to provide a better experience for residents, while creating empowered and more connected communities.
Deploying Solutions at Scale with Alexa Smart Properties
In addition to support for senior living and healthcare, Alexa Smart Properties offers a set of vertical solutions that enable Alexa experiences in properties such as hotels, vacation rentals, apartments, offices, and more. Alexa Smart Properties tools and APIs make it fast and easy for solution providers to manage and service a fleet of Alexa-enabled devices quickly, remotely, and at scale. By working with solution providers like K4Connect, Lifeline Senior Living, Aiva, and Vocera, senior living and healthcare properties can use Alexa Smart Properties to easily deploy and customize large numbers of Alexa-enabled devices.
With the help of solution providers, administrators can build, publish and enable skills to answer property-specific questions and integrate with other property management systems, so residents and patients can request property information like, “Alexa, what time does yoga start?” and perform property-specific actions like, “Alexa, could you ask for my mail to be delivered?” Hospitals and senior living communities can also build and enable HIPAA-eligible skills, like medication tracking, to connect care providers with residents and patients in an environment designed to protect their health information.
Last month K4Connect announced the expansion of K4Community Voice to include a new multimodal experience with their Amazon Echo Show integration. K4Connect is a leading provider of enterprise technologies designed for senior living community residents and staff teams. For more information about K4Community Voice and other K4Connect solutions for senior living, visit www.K4Connect.com.
Click here to read the full Amazon press release.