Nearly every adult aged 50 and older owns at least one technology device; and most have an average of seven, including smartphones, laptops, smart TVs, and wearable devices. That reality might surprise anyone still holding on to the stereotype that older adults are uninterested or incapable of using technology. But these outdated perceptions persist, and they’re quietly limiting what’s possible for older adults.
By debunking some of the most common myths surrounding older adults and technology, we can open the door to more meaningful innovation, and a more inclusive future.
Reality:
Many older adults are not only using technology, they’re actively embracing it. In the past year, 69% of adults over 50 bought at least one tech product. From video calls and health tracking to smart TVs and voice assistants, technology has become central to how older adults stay connected, informed, and independent.
We’ve seen how thoughtfully introduced digital tools can boost engagement. Masonic Village at Elizabethtown saw resident app engagement increase 87% after adopting a more integrated digital platform; proof that when technology is intuitive and relevant, older adults are not only willing to use it, they embrace it.
“The 87%+ increase in resident app engagement speaks for itself; residents are more informed, connected, and satisfied than ever. K4Connect’s solutions truly empower both our staff and residents to thrive.”
– Joe Franco, CIO Masonic Village
Myth #1: "Older Adults Don’t Use Technology"
Reality:
Contrary to popular belief, many senior living communities are embracing innovation in meaningful, everyday ways. From smart home technologies, voice assistants, and wellness integrations, communities are adopting technology as a core part of care and operations. These tools help residents maintain independence, and connection, while giving staff real-time insights that help improve workflows. AARP research shows that 70% of adults age 50+ report feeling very comfortable using technology to help them age in place, supporting the idea that these tools aren’t just available, but actively welcomed and used.
Myth #2: “Senior Living Communities Are Behind The Times"
Reality:
When thoughtfully designed and introduced, technology can be one of the most powerful tools for connection. In fact, 76% of older adults rely on technology to stay in touch with friends and family, and in senior living, digital tools are increasingly part of everyday life.
From video calls and messaging, to AI-powered companions and voice assistants, these tools are helping older adults stay socially engaged, emotionally supported, and more connected to the world around them. For many residents, especially those with mobility or health limitations, these tools open up new ways to stay in the loop and feel less alone. When used with care and intention, technology doesn’t cause isolation, it brings people closer together.
Myth #4: “AI and Automation Are Replacing Human Care”
Reality:
The truth is, technology isn’t replacing caregivers, it’s supporting them. AI and automation tools are increasingly being used to streamline daily operations, optimize workflows, and reduce time spent on repetitive tasks. That means staff can focus more of their energy on what truly matters; providing meaningful interactions.
In practice, these tools are improving both resident outcomes and team morale. For example, automated check-in systems can help staff quickly confirm resident well-being without going door-to-door, saving valuable time while prioritizing safety and independence. After adopting Resident Check-In, Masonic Village at Elizabethtown saved over 273 staff hours annually, improving resident quality of life. Far from replacing the human element, smart technology enhances it; enabling more time for moments that matter.
Myth #5: “Older Adults Aren’t Interested In Learning New Things”
Reality:
Lifelong learning doesn’t end with age, it evolves. Across senior living communities, residents are diving into virtual classes, technology tutorials, language learning, brain games, and hobby-focused apps.
These opportunities are not only mentally stimulating, but also deeply fulfilling. With the rise of AgeTech, learning is more accessible and personalized than ever; empowering older adults to stay curious, engaged, and inspired. Whether it’s exploring new interests, or revisiting old passions, technology is helping redefine what lifelong learning looks like.
Beyond The Stereotypes
The old assumptions about older adults and technology no longer reflect reality. Every day, residents prove that curiosity, adaptability, and innovation don’t fade with age. As providers, partners, and families, it’s time to rethink the narrative, because when we move beyond the stereotypes, we create a space for real progress.